Returns & Exchanges
At Brazzers Official Store, we want you to be completely satisfied with your purchase. If your apparel doesn't fit or meet your expectations, you can return or exchange any unworn and unwashed items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the products are in their original condition.
- 3.Ship the Items
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.